This is a summary of key findings from the 2009 Chartered Insurance Institute (CII) membership skills survey. The CII is the world’s leading professional body for insurance and financial services (FS).In the year since the CII’s last skills survey much has changed – both in the economy and...

The CII welcomes the Retail Distribution Review and believes that the proposed increase in standards will produce important benefits for the sector and consumers, in particular increased professionalism and a reduced risk of consumer detriment.The CII also welcomes the FSA’s desire to create a...