Public and private organizations are transitioning from buying or selling products to procuring or selling complex, long-term integrated solutions consisting of bun-dles of interrelated products and services (Wise and Baumgartner, 1999; Davies et al., 2007). In response to an increasing demand for...

This paper investigates the detail and dynamics of how contractual and relational governance mechanisms are deployed in managing complex, long-term public-private supply arrangements. Using empirical data from two UK Private Finance Initiative (PFI) cases, the paper analyses the interplay of...

Although there is a growing body of research exploring the transition to a more service-based orientation in complex product markets, the majority of this literature adopts what might be classified as a ‘manufacturer-active’ point of view; that is it explores the challenges faced by firms...

Although there is a growing body of research exploring the transition to a more service-based orientation in complex product markets, the majority of this literature adopts what mighty be classified as a ‘manufacturer-active’ point of view; that is it explores the challenges faced by firms...