//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Beschwerdemanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A professionalization framewor...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
Entrepreneurship
7
Entrepreneurship approach
6
Business start-up
4
Unternehmensgründung
4
Consumer behaviour
3
France
3
Frankreich
3
Konsumentenverhalten
3
entrepreneuriat
3
Beruf
2
Beziehungsmarketing
2
Customer service
2
Entrepreneurial learning
2
Experiential learning
2
Informal economy
2
Informelle Wirtschaft
2
Knowledge development
2
Kundenservice
2
Local public transport
2
Occupation
2
Qualitative method
2
Relationship marketing
2
USA
2
United States
2
contre-don
2
deviance
2
don
2
subversion
2
transport
2
Öffentlicher Nahverkehr
2
Altruism
1
Altruismus
1
Art
1
Arts
1
Austauschtheorie
1
Betriebliches Informationssystem
1
Betrug
1
Business intelligence system
1
Charity
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Rouquet, Aurélien
1
Suquet, Jean-Baptiste
1
Published in...
All
Human relations : towards the integration of the social sciences
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Knocking sovereign customers off their pedestals? : when contact staff educate, amateurize, and penalize deviant customers
Rouquet, Aurélien
;
Suquet, Jean-Baptiste
- In:
Human relations : towards the integration of the social …
74
(
2021
)
12
,
pp. 2075-2101
Persistent link: https://www.econbiz.de/10012662984
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->