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Service purchasing and value creation : toward systemic purchases
Hallikas, Jukka; Immonen, Mika; Pynnönen, Mikko; … - In: International journal of production economics 147 (2014) 1, pp. 53-61
Persistent link: https://www.econbiz.de/10010350456
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Developing customer-oriented service bundles : the case of Finnish public healthcare
Järvi, Henna; Immonen, Mika; Pynnönen, Mikko - In: International journal of business innovation and research 11 (2016) 3, pp. 326-344
Persistent link: https://www.econbiz.de/10011667740
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Creating value with integrated B2B solutions : an empirical study of network maintenance services
Pynnönen, Mikko; Immonen, Mika; Hallikas, Jukka - In: International journal of services and operations management 32 (2019) 2, pp. 249-267
Persistent link: https://www.econbiz.de/10012008990
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Hidden structure and value network : shedding light on position assessment
Karttunen, Elina; Immonen, Mika; Pynnönen, Mikko; … - In: International journal of services and operations … 36 (2020) 1, pp. 1-19
Persistent link: https://www.econbiz.de/10012206517
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Analyzing systemic customer value in scalable business service
Pynnönen, Mikko; Hallikas, Jukka; Ritala, Paavo; … - In: The service industries journal 34 (2014) 14, pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904