Managing in an age of modularity / Carliss Y. Baldwin and Kim B. Clark -- Fast, global, and entrepreneurial : supply chain management, Hong Kong style : an interview with Victor Fung / Joan Magretta -- How Chrysler created an American Keiretsu / Jeffrey H. Dyer -- The power of trust in...

"The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how to...