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~subject:"Bewertung"
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Bewertung
Relationship marketing
1,130
Beziehungsmarketing
1,063
Customer loyalty
1,053
Customer satisfaction
967
Kundenbindung
950
Customer retention
930
Consumer behaviour
925
Konsumentenverhalten
824
Kundenzufriedenheit
741
Service quality
527
customer loyalty
500
Dienstleistungsqualität
484
customer satisfaction
187
Brand management
143
Markenführung
137
Retail trade
114
Einzelhandel
108
Confidence
106
Customer Loyalty
106
Vertrauen
106
Brand image
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Markenimage
97
Corporate social responsibility
91
service quality
91
Social Web
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Social web
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Customer service
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88
Germany
84
Online retailing
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Online-Handel
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Deutschland
80
E-commerce
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Trust
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Marketing
78
Kundenservice
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Brand loyalty
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Online-Marketing
75
Corporate Social Responsibility
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Heilman, Carrie M.
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Netemeyer, Richard G.
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Tam, Jackie Lai-Ming
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Journal of retailing
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Marketing intelligence & planning
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The moderating role of perceived risk in loyalty intentions : an investigation in a service context
Tam, Jackie Lai-Ming
- In:
Marketing intelligence & planning
30
(
2012
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10009508100
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2
The impact of a new retail brand in-store boutique and its perceived fit with the parent retail brand on store performance and customer spending
Netemeyer, Richard G.
;
Heilman, Carrie M.
;
Maxham, …
- In:
Journal of retailing
88
(
2012
)
4
,
pp. 462-475
Persistent link: https://www.econbiz.de/10009707165
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