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Relationship conflict in stores : a longitudinal study of intra-store conflict on salespeople’s helping, customer-oriented behavior, and customer purchase behavior
Tremblay, Michel - In: Journal of personal selling & sales management : JPSSM 43 (2023) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10014293086
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Dysfunctional and Functional Conflicts in Buyer-Seller Relationships
Bobot, Lionel - 2010
-seller relationships. This research presents and tests a conceptual framework examining the effect of the type of conflict (dysfunctional … and functional) in the relationship, the conflict management approaches used by the salesperson, and the subsequent … managers. First, the most straightforward and obvious finding is that dysfunctional conflict is detrimental to relationship …
Persistent link: https://www.econbiz.de/10013143249
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Product vs. relationship value in business-to-business manufacturing relationships
Cater, Tomaz; Cater, Barbara - In: Transformations in business & economics : scholarly papers 9 (2010) 2, pp. 139-154
Persistent link: https://www.econbiz.de/10009489338
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Logistics onLine : 17. Deutscher Logistik-Kongress, 18. - 20. 10. 2000, Berlin ; Dokumentation
2000 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001533926
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Integrating management of customer value and risk in e-commerce
Ruch, Markus; Sackmann, Stefan - In: Information systems and e-business management : ISeB 10 (2012) 1, pp. 101-116
Persistent link: https://www.econbiz.de/10009531663
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Affecting determinants of trust in business relationships
Piricz, Noemi - In: Serbian journal of management : an international … 13 (2018) 2, pp. 281-291
Persistent link: https://www.econbiz.de/10012137199
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An exploration of the "dark side" associations of conflict, power and dependence in customer-supplier relationships
Johnsen, Rhona E.; Lacoste, Sylvie - In: Industrial marketing management : the international … 59 (2016), pp. 76-95
Persistent link: https://www.econbiz.de/10011622793
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Individualisierung von Kollektivleistungen : strategische Optionen für Wirtschaftsverbände
Lotz, Ulrich - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003744461
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Individualisierung von Kollektivleistungen : empirische Analysen am Beispiel von Wirtschaftsverbänden
Lotz, Ulrich - In: Nonprofit-Organisationen und Märkte : 7. …, (pp. 207-227). 2007
Persistent link: https://www.econbiz.de/10003428541
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Mitgliederorientierte Organisationsgestaltung in Wirtschaftsverbänden : Bedeutung, Herausforderungen und Konzeptionen
Schulz-Walz, Franziska - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003389026