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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
37
Turkey
37
Marketing
32
Türkei
28
Entwicklungsländer
23
Internationales Marketing
21
Saudi Arabia
21
Konsumentenverhalten
18
USA
18
Banking
17
Developing countries
15
International marketing
15
Canada
13
Service quality
13
Advertising
12
Customer satisfaction
12
Marketing management
12
Kanada
11
Marketingmanagement
11
Relationship marketing
11
Absatz
10
United States
10
Dienstleistungsqualität
9
Job satisfaction
9
New Zealand
9
Aufsatzsammlung
8
Kundenzufriedenheit
8
Market segmentation
8
Saudi-Arabien
8
Surveys
8
Bank employees
7
Bankberufe
7
Banks
7
Customer orientation
7
Finland
7
Management
7
Marketing strategy
7
Multinationales Unternehmen
7
Nahrungsmittelmarkt
7
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11
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11
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English
11
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Babakus, Emin
10
Yavas, Ugur
10
Deitz, George D.
3
Jha, Subhash
3
Karatepe, Osman M.
3
Ashill, Nicholas J.
1
Balaji, M. S.
1
Chow, Clement S. F.
1
Kara, Ali
1
Kaynak, Erdener
1
Laukkanen, Tommi
1
Sengupta, Aditi Sarkar
1
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European journal of marketing : EJM
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
International journal of retail & distribution management
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Journal of transnational management : the official journal of the International Management Development Association
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The journal of consumer marketing
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
11
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1
Does customer sex influence the relationship between perceived quality and share of wallet?
Babakus, Emin
;
Yavas, Ugur
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 974-981
Persistent link: https://www.econbiz.de/10003731220
Saved in:
2
Service worker burnout and turnover intentions : roles of person-job fit, servant leadership, and customer orientation
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10008902032
Saved in:
3
Retail store loyalty : a comparison of two customer segments
Yavas, Ugur
;
Babakus, Emin
- In:
International journal of retail & distribution management
37
(
2009
)
6/7
,
pp. 477-492
Persistent link: https://www.econbiz.de/10009521982
Saved in:
4
The role of corporate image for quality in the formation of attitudinal service loyalty
Jha, Subhash
;
Deitz, George D.
;
Babakus, Emin
;
Yavas, Ugur
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009774887
Saved in:
5
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar
;
Yavas, Ugur
;
Babakus, Emin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
Saved in:
6
Do customer orientation and job resourcefulness moderate the impact of interrole conflicts on frontline employees' performance?
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
2
,
pp. 148-159
Persistent link: https://www.econbiz.de/10009237610
Saved in:
7
Correlates of customer loyalty to financial institutions : a case study
Yavas, Ugur
;
Babakus, Emin
;
Deitz, George D.
;
Jha, Subhash
- In:
The journal of consumer marketing
31
(
2014
)
3
,
pp. 218-227
Persistent link: https://www.econbiz.de/10010395516
Saved in:
8
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
9
The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
10
Work engagement and turnover intentions : correlates and customer orientation as a moderator
Babakus, Emin
;
Yavas, Ugur
;
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1580-1598
Persistent link: https://www.econbiz.de/10011732188
Saved in:
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