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Visual workplace practices positively impact business processes
Kattman, Braden; Corbin, Thomas P.; Moore, Larry E.; … - In: Benchmarking : an international journal ; BIJ 19 (2012) 3, pp. 412-430
Persistent link: https://www.econbiz.de/10009571000
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User-centred design thinking : application of UCDT theories to workplace management
Kwon, Minyoung; Remøy, Hilde - In: A handbook of management theories and models for office …, (pp. 184-193). 2022
Persistent link: https://www.econbiz.de/10012888053
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Service management - focus on customer experience
Danivska, Vitalija; Klungseth, Nora Johanne - In: A handbook of management theories and models for office …, (pp. 205-219). 2022
Persistent link: https://www.econbiz.de/10012888057
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Your presence is requested : mindfulness infusion in workplace interactions and relationships
Reina, Christopher S.; Kreiner, Glen E.; Rheinhardt, … - In: Organization science 34 (2023) 2, pp. 722-753
Persistent link: https://www.econbiz.de/10014320318
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Lieben Sie ihre Kunden, andere haben Sie nicht : [ein Leitfaden zu Kundenbindung]/ Stefanie Simon
Simon, Stefanie - 2008
Persistent link: https://www.econbiz.de/10003637046
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Emotionale Kundenbindung im Mobilfunkmarkt
Bauer, Hans H.; Heinrich, Daniel; Mühl, Johannes C. M. - In: Erfolgsfaktoren des Mobile Marketing : [Strategien, …, (pp. 91-108). 2008
Persistent link: https://www.econbiz.de/10003753399
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Die Emotionalisierung im CRM : Messung - Nutzung - Intensivierung
Huldi, Christian - In: Customer Relationship Management : neue …, (pp. 63-75). 2008
Persistent link: https://www.econbiz.de/10003644170
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When consumers love their brands : exploring the concept and its dimensions
Albert, Noe͏̈l; Merunka, Dwight; Valette-Florence, Pierre - In: Journal of business research : JBR 61 (2008) 10, pp. 1062-1075
Persistent link: https://www.econbiz.de/10003766348
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Effects of communicating emotions on consumer perceptions of fairness
Lee, Sooyeon Nikki - 2004
Persistent link: https://www.econbiz.de/10003776858
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Die Bedeutung von Emotionen und emotionalem Kapital im internen und externen Unternehmenskontext
Menges, Jochen; Ebersbach, Lydia - In: Erfolgsfaktor emotionales Kapital : Menschen …, (pp. 21-43). 2008
Persistent link: https://www.econbiz.de/10003779394