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~subject:"Bibliometrics"
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A storytelling perspective on online customer reviews reporting service failure and recovery
Black, Hulda G.
;
Kelley, Scott W.
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 169-179
Persistent link: https://www.econbiz.de/10003863494
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Antecedents, consequences, and the mediating role of innovation : empirical generalizations
Vincent, Leslie H.
;
Bharadwaj, Sundar G.
;
Challagalla, …
- In:
Handbook of research on new product development
,
(pp. 374-409)
.
2019
Persistent link: https://www.econbiz.de/10012125151
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