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Purpose: Make-or-buy decisions represent a critical dilemma faced by many firms. The appropriate decision between designing and manufacturing parts or services in-house, buying them from external providers or combining both is a fundamental firm process. This paper seeks to address this question...
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We survey the literature on the effects of public sector outsourcing. Guided by theory, we systematically arrange … indicates that public sector outsourcing generally reduces costs without hurting quality. This is clearly the case for … "perfectly contractible services" like garbage collection, but outsourcing often seems to work reasonably well also for some …
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