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Big data text analytics : an enabler of knowledge management

Khan, Zaheer; Vorley, Tim - In: Journal of knowledge management 21 (2017) 1, pp. 18-34

Persistent link: https://www.econbiz.de/10011644254

What can big data and text analytics tell us about hotel guest experience and satisfaction?

Xiang, Zheng; Schwartz, Zvi; Gerdes, John H.; Uysal, … - In: International journal of hospitality management 44 (2015), pp. 120-130

Persistent link: https://www.econbiz.de/10010501931

Data quilting : art and science of analyzing disparate data

Anandarajan, Murugan; Hill, Chelsey - In: Cogent business & management 6 (2019), pp. 1-19

Motivated by incongruences between today’s complex data, problems and requirements and available methodological frameworks, we propose data quilting as a means of combining and presenting the analysis of multiple types of data to create a single cohesive deliverable. We introduce data quilting...

Persistent link: https://www.econbiz.de/10012114301

Measuring customer agility from online reviews using big data text analytics

Zhou, Shihao; Qiao, Zhilei; Du, Qianzhou; Wang, G. Alan; … - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 510-539

Persistent link: https://www.econbiz.de/10011885763

Stakeholder sentiment in service supply chains : big data meets agenda-setting theory

Cao, Ray Qing; Schniederjans, Dara G.; Gu, Vicky Ching - In: Service business 15 (2021) 1, pp. 151-175

Persistent link: https://www.econbiz.de/10012489207

Dimensionality of ethnic food fine dining experience : an application of semantic network analysis

Oh, Munhyang; Kim, Seongseop - In: Tourism management perspectives : TMP 35 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012296740

The determinants of online customer ratings: a combined domain ontology and topic text analytics approach

Chen, Runyu; Xu, Wei - In: Electronic commerce research 17 (2017) 1, pp. 31-50

Persistent link: https://www.econbiz.de/10011699090

Unstructured text analytics to support new product development decisions

Markham, Stephen K.; Kowolenko, Michael; Michaelis, … - In: Research technology management : RTM 58 (2015) 2, pp. 30-38

Persistent link: https://www.econbiz.de/10010507796

Crisis communication on social media - lessons from Covid-19

London, Jackie; Matthews, Kevin - In: Journal of decision systems 31 (2022) 1/2, pp. 150-170

Persistent link: https://www.econbiz.de/10013163019