framework for tourism and community researchers and planners. This paper compares how residents’ affective responses of … satisfaction vary across envisioned scenarios pertaining to local tourism sites, presented with varying degrees of detail and … valuable tool to help tourism planners understand the complexities of affective dimensions that may be present in destination …

The main objective of this study is to define current situation of tourism in Bosnia and Herzegovina, and to suggest … proposals for improvement. Survey was prepared based on eight variables: travel planning, tourism decision, tourism marketing …, customer satisfaction, technical capabilities, service quality, types of tourism, and customer characteristics. 102 respondents …