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An extended theoretical model of fashion clothing involvement
Vieira, Valter Afonso - In: Journal of fashion marketing and management 13 (2009) 2, pp. 179-200
Persistent link: https://www.econbiz.de/10003858409
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Behavioural responses to service encounter involving failure and recovery : the influence of contextual factors
Matos, Celso Augusto de; Vieira, Valter Afonso; Veiga, … - In: The service industries journal 32 (2012) 14, pp. 2203-2217
Persistent link: https://www.econbiz.de/10009620211
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Relationship marketing in supply chain : an empirical analysis in the Brazilian service sector
Vieira, Valter Afonso; Monteiro, Plinio R. P.; Veiga, … - In: The journal of business & industrial marketing 26 (2011) 7, pp. 524-531
Persistent link: https://www.econbiz.de/10009410785
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Fatores de propensão à compra em canais de atendimento telefônico (Call Center)
Gelape, Giovanni Léo; Bortoluzzo, Adriana Bruscato; … - 2015
Persistent link: https://www.econbiz.de/10011344656
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Networking and developing collaborative relationships : evicence of the auto-part industry in Brazil
Claro, Danny Pimentel; Borin de Oliveira Claro, Priscila - In: The journal of business & industrial marketing 26 (2011) 7, pp. 514-523
Persistent link: https://www.econbiz.de/10009410786
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Sustainability drivers in food retail
Claro, Danny Pimentel; Neto, Silvio Abrahão Laban; … - In: Journal of retailing and consumer services 20 (2013) 3, pp. 365-371
Persistent link: https://www.econbiz.de/10009759768