Despite the pervasiveness of the Internet by 2010, 21% of Canadian households and some 29% of American households did not go online. The digital divide based on location (urban versus rural) persists, although it is narrowing. Although the digital divides based on income, education and age have...

This report is a survey and compilation of the data available that documents three aspects of residential telecommunications services in Canada. The two residential telecommunication services are local telephony (primary exchange services) and high speed internet access (broadband). The data...