Purpose – The purpose of this research is to investigate the use of business excellence in Asian organisations. The study examines the effectiveness of business excellence in the organisations that adopt it as well as the approaches used to deploy business excellence. Finally, the study...

Purpose With increasing choice from a range of programs, improvement project selection within broader supply chain context and resource constraints has become a major research challenge. The purpose of this paper is to investigate the different criteria for selecting Six-Sigma (SS) projects...

Purpose – The purpose of this paper is to improve the understanding of how organisations successfully deploy business excellence (BE) by comparing the tools and strategies implemented by organisations at different levels of BE maturity. Design/methodology/approach – The study used a...