"This book provides a detailed analysis of the important strategies for integrating IT systems into fields such as e-business and customer-relationship management. It supplies readers with a comprehensive survey of existing enterprise architecture and integration approaches, and presents case...

"This book provides a detailed analysis of the important strategies for integrating IT systems into fields such as e-business and customer-relationship management. It supplies readers with a comprehensive survey of existing enterprise architecture and integration approaches, and presents case...

1 Einleitung -- 1.1 Problemstellung -- 1.2 Stand der Forschung -- 1.3 Forschungsbedarf, Zielsetzung und Methodik -- 1.4 Aufbau und Entstehungskontext der Arbeit1 -- 2 Grundlagen -- 2.1 Standards und Standardisierung -- 2.2 Information, Kommunikation und betriebliche Anwendungssysteme -- 2.3...