This study examines learning effects (i.e., the effects of prior experience) in outsourced information systems development (ISD). Outsourced ISD is characterized by disparate tasks, teams, customers, and levels of project complexity across projects. These features challenge the understanding of...

Digital information systems (DIS) are electronic systems that integrate software and hardware to enable communication and collaborative work (Chandler and Cortada, 2000). These systems are not developed in a vacuum. They are a response to transformations in economic institutions and structures...