Leaders play crucial roles in their enterprises. Most modern organizations today, such as corporations and government departments, have no leaders. About 80% of all organizations have no top structures, and are run by inertia as leaderless organizations. These organizations have pretense-pseudo...

The agent-based approach views an organization as a collection of agents, interacting with one another in their pursuit of assigned tasks. The performance of an organization in this framework is determined by the formal and informal structures of interactions among agents, which define the lines...

Introduction -- Chapter 1: Strategic enterprise related developments -- Chapter 2: Positioning Business Services (BS comprise of F&A, HR, SCM, IT) -- Chapter 3: Literature review -- Chapter 4: Development of hypothesis -- Chapter 5: Quantitative Research -- Chapter 6: Business Services...