Kuula, Markku; Putkiranta, Antero; Toivanen, Jarmo - In: Benchmarking: An International Journal 21 (2014) 3, pp. 329-343
Purpose – The purpose of this paper is to analyze changes in the supply chain and production process, and the effects these changes have had on competitive performance. Design/methodology/approach – The study is longitudinal and was conducted in 1993, 2004 and 2010 with a standard...
