Roeser, Tobias; Kern, Eva-Maria - In: Business Process Management Journal 21 (2015) 3, pp. 692-718
Purpose – The purpose of this paper is to conduct a literature review to provide an overview of surveys focussing on business process management (BPM)/business process orientation (BPO) or on BPM-related topics in order to describe the status quo, uncover trends, classify survey contributions...