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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Measuring changes in quality management : an empirical analysis of Japanese manufacturing companies
Arauz, Rita
;
Matsuo, Hirofumi
;
Suzuki, Hideo
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1337-1374
Persistent link: https://www.econbiz.de/10003925354
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