Similar Search Results

Advanced outsourcing practice : rethinking ITO, BPO and cloud services

Lacity, Mary Cecelia (contributor); … - 2012

Persistent link: https://www.econbiz.de/10009542428

Robust practices from two decades of ITO and BPO research

Lacity, Mary Cecelia; Willcocks, Leslie; Solomon, Stan - In: Advanced outsourcing practice : rethinking ITO, BPO and …, (pp. 1-24). 2012

Persistent link: https://www.econbiz.de/10009546571

Legal process outsourcing : the provider landscape

Lacity, Mary Cecelia; Willcocks, Leslie - In: Strategic outsourcing : an International journal 6 (2013) 2, pp. 167-183

Persistent link: https://www.econbiz.de/10010188491

Outsourcing business processes for innovation

Lacity, Mary Cecelia; Willcocks, Leslie - In: MIT sloan management review 54 (2012/13) 3, pp. 63-69

Persistent link: https://www.econbiz.de/10009745370

Business process outsourcing and dynamic innovation

Lacity, Mary Cecelia; Willcocks, Leslie - In: Strategic outsourcing : an International journal 7 (2014) 1, pp. 66-92

Persistent link: https://www.econbiz.de/10010351863

Nine practices for best-in-class BPO performance

Lacity, Mary Cecelia; Willcocks, Leslie - In: MIS quarterly executive : a research journal devoted to … 13 (2014) 3, pp. 131-146

Persistent link: https://www.econbiz.de/10010408432

Transforming human resource processes through outsourcing : enterprise partnership at BAE Systems

Willcocks, Leslie; Lacity, Mary Cecelia; Feeny, David - In: Business process transformation, (pp. 275-299). 2008

Persistent link: https://www.econbiz.de/10010474627

Nine keys to world-class business process outsourcing

Lacity, Mary Cecelia; Willcocks, Leslie - 2015

Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small...

Persistent link: https://www.econbiz.de/10013041843

Robotic process automation in Maersk procurement-applicability of action principles and research opportunities

Hoek, Remko I. van; Larsen, Jacob Gorm; Lacity, Mary Cecelia - In: International journal of physical distribution and … 52 (2022) 3, pp. 285-298

Persistent link: https://www.econbiz.de/10013173431

Business process outsourcing, knowledge and innovation : a study of enterprise partnership

Feeny, David; Willcocks, Leslie; Lacity, Mary C. - In: Information systems outsourcing : enduring themes, new …, (pp. 543-581). 2006

Persistent link: https://www.econbiz.de/10003374890