The effective design of business processes is a subject of considerable importance to corporations today. Our research focuses on developing a theoretical framework for process design in order to provide some guidelines for mangers. The abundant context-specific case studies which exist today...

We discuss the microfoundations of routines and capabilities, including why a microfoundations view is needed and how it may inform work on organizational and competitive heterogeneity. Building on extant research, we identify three primary categories of micro-level components underlying...

A procedure to potentially fortify vulnerable tasks of eCommerce and Business processes from compromise is presented. The procedure involves decentralizing the vulnerable tasks to diffuse the attack surface available to a process adversary. This draws on some of the observed success of...

We study the behavioral effects of process automation on human workers interacting with automated tasks. We introduce a stylized model with two workers who complete their tasks sequentially, working toward a joint project to obtain a fixed payment plus a variable bonus that depends on how early...