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~subject:"Business process management"
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Business process management
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Manufacturing & service operations management : M & SOM
1
Office of Research working paper / University of Illinois at Urbana-Champaign, College of Commerce and Business Administration
1
Production and operations management : an international journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
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The surgical scheduling problem : current research and future opportunities
May, Jerrold H.
;
Spangler, William E.
;
Strum, David P.
; …
- In:
Production and operations management : an international …
20
(
2011
)
3
,
pp. 392-405
Persistent link: https://www.econbiz.de/10009160870
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2
Task interdependence and firm performance in outsourced service operations
Ramasubbu, Narayan
;
Shang, Jennifer
;
May, Jerrold H.
; …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 658-673
Persistent link: https://www.econbiz.de/10012102864
Saved in:
3
A real-time expectation updating based process model of service quality
Sudharshan, Devanathan
;
Liu, Ben Shaw-ching
;
Hamer, …
-
1995
Persistent link: https://www.econbiz.de/10000925157
Saved in:
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