A new generation of healthcare operations management (HOM) scholars is studying timely healthcare topics (e.g., organization design, design of delivery, and organ transplantation) using contemporary methodological tools (e.g., econometrics, information economics, and queuing games). A...

Strategic consumer behavior has been extensively studied in the Management Science and Operations Management community. We survey recent developments in the literature and review possible operational strategies and decisions to counteract the adverse impact of strategic consumer behavior....

This forum paper examines the past and the future of Operations Management (OM) research.First, we investigate the evolution of OM research from 1997 to 2018 by using machine learning tools to analyze all OM papers published in five journals (JOM, MS, M&SOM, POM, and OR), and find that the...