Mit zum Teil recht provozierenden Thesen werden in der Wirtschaft seit Jahrzehnten "grassierende" Effizienzsteigerungsprogramme aufs Korn genommen, bei denen Mitarbeiter/-innen häufig auf der Strecke bleiben oder zu einer fachlich standardisierten Ressource degradiert werden. (3)

"Operations strategy is a major source of competitive advantage in for-profit businesses and the route to achieving social welfare in not-for-profit enterprises. No matter what sector, it can have a huge impact - not just in the short term, but also on an enduring basis"--

"Operations strategy is a major source of competitive advantage in for-profit businesses and the route to achieving social welfare in not-for-profit enterprises. No matter what sector, it can have a huge impact - not just in the short term, but also on an enduring basis. Just look at those...