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~subject:"Business process management"
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Business process management
Service quality
21,767
Dienstleistungsqualität
21,016
Qualitätsmanagement
16,906
Quality management
15,220
Customer satisfaction
6,727
Kundenzufriedenheit
6,525
Management-Informationssystem
6,424
Management information system
6,392
Consumer behaviour
4,755
Konsumentenverhalten
4,705
Relationship marketing
4,407
Theorie
4,400
Beziehungsmarketing
4,396
Theory
4,334
Informationssystem
3,988
Deutschland
2,884
USA
2,817
United States
2,719
Wirtschaftsprüfung
2,711
Financial audit
2,699
Information system
2,580
Germany
2,535
ERP system
2,371
ERP-System
2,366
Krankenhaus
2,337
Product quality
2,297
Produktqualität
2,284
Hospital
2,245
Betriebliches Informationssystem
2,107
Health care
1,968
Business intelligence system
1,957
Gesundheitsversorgung
1,932
Gesundheitswesen
1,747
Supply chain
1,747
Prozessmanagement
1,746
Lieferkette
1,745
Health care system
1,688
Dienstleistungssektor
1,281
Standardisierung
1,272
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177
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1,162
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434
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942
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18
Konferenzschrift
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Ratgeber
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13
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11
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9
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9
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5
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5
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5
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5
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3
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3
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2
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German
317
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Antony, Jiju
18
Devadasan, S. R.
9
Jochem, Roland
8
Moormann, Jürgen
7
Binner, Hartmut F.
6
Garza-Reyes, Jose Arturo
6
Kirchmer, Mathias
6
Adam, Patricia
5
Boyer, Kenneth K.
5
Geers, Dennis
5
Sunder M., Vijaya
5
Gijo, E. V.
4
Gremyr, Ida
4
Isoherranen, Ville
4
Jung, Berndt
4
Karppinen, Henri
4
Koch, Susanne
4
Kumar, Vikas
4
Leidinger, Bernhard
4
Maleyeff, John
4
Murugesh, R.
4
Reijers, Hajo A.
4
Röglinger, Maximilian
4
Schmitt, Robert
4
Thomas, Oliver
4
Aalst, Wil van der
3
Abramowicz, Witold
3
Attri, Rajesh
3
Bamber, Greg
3
Bartram, Timothy
3
Becker, Jörg
3
Becker, Ralf
3
Berente, Nicholas
3
Bhaskar, Hari Lal
3
Bhat, Shreeranga
3
Bider, Ilia
3
Bogodistov, Yevgen
3
Calvo-Mora, Arturo
3
Carmignani, Gionata
3
Chakravorty, Satya S.
3
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Springer Fachmedien Wiesbaden
6
IGI Global
5
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integration Unternehmerischer Funktionen in ein Allgemeines Managementsystem
2
Gesellschaft für Qualitätswissenschaft
2
Institut für Angewandte Arbeitswissenschaft
2
Logos Verlag Berlin
2
Taylor and Francis.
2
BIS <11, 2008, Innsbruck>
1
BIS <12, 2009, Posen>
1
BIS <17., 2014, Larnaca>
1
BPMDS <11, 2010, Hammamet>
1
BPMDS <12, 2011, London>
1
BPMDS <13, 2012, Danzig>
1
BPMDS <14, 2013, Valencia>
1
Berlin-Brandenburger SAP-Forum <10, 2011, Brandenburg an der Havel>
1
Books on Demand GmbH <Norderstedt>
1
CAiSE <24, 2012, Danzig>
1
Deutsche Gesellschaft für Projektmanagement
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integrierte Managementsysteme
1
EMMSAD <15, 2010, Hammamet>
1
EMMSAD <16, 2011, London>
1
EMMSAD <17, 2012, Danzig>
1
EMMSAD <18, 2013, Valencia>
1
Edward Elgar Publishing
1
Ernährungsgipfel <4, 2001, Bochum>
1
EuroSymposium on Systems Analysis and Design <5, 2012, Danzig>
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachtagung zum Thema Qualitätsmanagement im Gesundheitswesen <2010, Hannover>
1
Friedrich-Schiller-Universität Jena
1
International Conference on Information Systems Development <31., 2023, Lissabon>
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
Julius-Maximilians-Universität Würzburg
1
NetLibrary, Inc
1
Nordrhein-Westfalen / Ministerium für Wirtschaft und Mittelstand, Energie und Verkehr
1
North American Process Technology Alliance
1
R.G. Fischer Verlag GmbH
1
Rationalisierungs-Kuratorium der Deutschen Wirtschaft
1
Rheinische Friedrich-Wilhelms-Universität Bonn
1
SAP SE
1
Springer Gabler <Firma>
1
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Published in...
All
International journal of production research
62
International journal of productivity and quality management : IJPQM
50
Business process management journal
44
International journal of quality & reliability management
33
International journal of six sigma and competitive advantage : IJSSCA
29
The TQM journal : the international review of organizational improvement
28
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
27
SpringerLink / Bücher
23
International journal of business information systems : IJBIS
22
International journal of process management and benchmarking : IJPMB
20
Total quality management & business excellence
19
Journal of industrial engineering and management : JIEM
16
International journal of production economics
15
Quality management journal : QMJ
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
11
Six Sigma in der Finanzbranche
11
Benchmarking : an international journal ; BIJ
10
International journal of business excellence
10
International journal of business process integration and management : IJBPIM
10
Journal of operations management
10
International journal of services and operations management
9
Journal of decision systems
8
Lecture notes in business information processing : LNBIP
8
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
The international journal of productivity and performance management : IJPPM
8
Gabler Edition Wissenschaft
7
Journal of health organization and management
7
World class applications of Six Sigma : [real world examples of success]
7
Business process transformation
6
HMD : Praxis der Wirtschaftsinformatik
6
IEEE transactions on engineering management : EM
6
International journal of services and operations management : IJSOM
6
Springer eBook Collection
6
The international journal of productivity and performance management
6
Enterprise information systems
5
European journal of industrial engineering : EJIE
5
International journal of accounting information systems
5
International journal of collaborative enterprise : IJCEnt
5
International journal of enterprise information systems : an official publication of the Information Resources Management Association
5
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
5
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ECONIS (ZBW)
1,595
Other ZBW resources
1
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1
Application of the IEC80001 standard towards integration of a real time alarm communication and management system : a case study
Eckhardt, Kyle
;
Hayes, Andrew
;
Hamilton, Michael
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
4
,
pp. 397-411
Persistent link: https://www.econbiz.de/10011400248
Saved in:
2
Business process complexity, system complexity and perceived audit quality : an ERP system perspective
Nwankpa, Joseph
;
Roumani, Yaman
- In:
Developing business strategies and identifying risk …
,
(pp. 168-188)
.
2014
Persistent link: https://www.econbiz.de/10010348944
Saved in:
3
Cortributions of ERP systems in Jordan
Abu-Shanab, Emad A.
;
Saleh, Zakaria
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 244-160
Persistent link: https://www.econbiz.de/10010378431
Saved in:
4
Designing lean processes with improved service quality : an application in financial services
Li, Gang
;
Field, Joy M.
;
Davis, Mark
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 6-20
Persistent link: https://www.econbiz.de/10011633032
Saved in:
5
A prototype workflow MIS for supply chain management: architecture, implementation and business evaluation
Mitropoulos, Sarandis
;
Giannakos, Konstantinos
; …
- In:
International journal of business information systems : …
41
(
2022
)
1
,
pp. 43-68
Persistent link: https://www.econbiz.de/10013460283
Saved in:
6
Main differentiating issues in aligning information systems with business performance
Fernandes, Silvia C.
- In:
International journal of information systems in the …
5
(
2013
)
2
,
pp. 17-29
Persistent link: https://www.econbiz.de/10009789667
Saved in:
7
Workflowmanagement : methodische Grundlagen und Anforderungen des Collaborative Engineering
Daniel, Kai
- In:
Prozessmanagement - praktische Anwendung und …
,
(pp. 53-116)
.
2008
Persistent link: https://www.econbiz.de/10003769776
Saved in:
8
Organic coupling between BPM and management information
Uematsu, Ryuta
- In:
Business process management of Japanese and Korean companies
,
(pp. 17-31)
.
2009
Persistent link: https://www.econbiz.de/10003945176
Saved in:
9
Enterprise systems for management
Motiwalla, Luvai F.
;
Thompson, Jeffrey
-
2012
-
2. ed., internat. ed.
Persistent link: https://www.econbiz.de/10009260759
Saved in:
10
Components of enterprise IT strategy : decision-making model and efficiency measurement
Zelenkov, Yuri
- In:
International journal of information systems and change …
7
(
2014
)
2
,
pp. 150-166
Persistent link: https://www.econbiz.de/10011346363
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