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How information technology automates and augments processes : insights from Artificial-Intelligence-based systems in professional service operations
Spring, Martin; Faulconbridge, James R.; Sarwar, Atif - In: Journal of operations management 68 (2022) 6/7, pp. 592-618
Persistent link: https://www.econbiz.de/10013466482
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Marktpotentiale für unternehmensbezogene Dienstleistungen im globalen Wettbewerb
Hild, Reinhard (contributor) - 1999
Persistent link: https://www.econbiz.de/10000683017
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The adoption of new technologies and the age structure of the workforce
Meyer, Jenny (contributor) - 2008
This paper provides firm-level evidence for the relationship between the age structure of the workforce and the adoption of new or significantly improved technologies in service sector firms. Furthermore, it closes a research gap by analyzing the joint impact of the age of the workforce and the...
Persistent link: https://www.econbiz.de/10003728572
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Managed Services : IT-Sourcing der nächsten Generation
Keuper, Frank (ed.) - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003744465
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ITIL als Referenzmodell für das IT Service Management
Disterer, Georg - In: Das Wirtschaftsstudium : wisu ; Zeitschrift für … 37 (2008) 10, pp. 1320-1329
Persistent link: https://www.econbiz.de/10003768780
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Brokerbasierte konzerninterne Shared-IT-Services im Lichte ausgewählter Kostentheorien
Keuper, Frank; Glahn, Carsten von - In: Zeitschrift für Management : ZfM 3 (2008) 3, pp. 225-245
Persistent link: https://www.econbiz.de/10003774097
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The impact of relationship quality on customer loyalty in professional services market
Auruskeviciene, Vilte; Salciuviene, Laura - In: Proceedings of the 16th Annual Conference on Marketing …, (pp. 3-12). 2008
Persistent link: https://www.econbiz.de/10003797522
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Beratung, Umsetzung, Technologie und Lösungsbetrieb : IT-Service-Unternehmen erweitern ihr Leistungsspektrum systematisch
Lünendonk, Thomas; Streicher, Heinz - In: Dienstleistungen : Vision 2020 ; Herkunft und Zukunft …, (pp. 74-87). 2009
Persistent link: https://www.econbiz.de/10003822162
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Partnerschaft für innovative Wertschöpfung : Business Innovation/Transformation Partner (BITP)
Hartmann, Matthias - In: Dienstleistungen : Vision 2020 ; Herkunft und Zukunft …, (pp. 114-123). 2009
Persistent link: https://www.econbiz.de/10003822187
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The role of KIBS in the technological renovation of local economies : evidence from the computer services sector
Bolisani, Ettore; Scarso, Enrico - In: International journal of entrepreneurship and … 9 (2009) 1/2, pp. 29-46
Persistent link: https://www.econbiz.de/10003848909