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Exploring the financial impact of outsourcing services strategy on manufacturing firms
Sanchís-Pedregosa, Carlos; Palacín-Sánchez, María-José - In: Operations management research : OMR ; advancing … 7 (2014) 3/4, pp. 77-85
Persistent link: https://www.econbiz.de/10010439699
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Offshoring business process services and governance control mechanisms : an examination of service providers from India
Jayaraman, Vaidyanathan; Narayanan, Sriram; Luo, Yadong; … - In: Production and operations management : an international … 22 (2013) 2, pp. 314-334
Persistent link: https://www.econbiz.de/10009745641
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Call center offshoring performance management : investigating opportunistic behavior in BPO
Ibrahim, Sherwat Elwan; Hanafi, Ahmed - In: Strategic outsourcing : an International journal 6 (2013) 3, pp. 292-312
Persistent link: https://www.econbiz.de/10010230148
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Strategies for sustaining the edge in offshore outsourcing of services : the case of India
Javalgi, Rajshekhar G.; Joseph, W. Benoy; Granot, Elad; … - In: The journal of business & industrial marketing 28 (2013) 6, pp. 475-486
Persistent link: https://www.econbiz.de/10009790093
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The information technology and business process outsourcing industry : diversity and challenges in Asia
Mitra, Raja Mikael - 2013
outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low …
Persistent link: https://www.econbiz.de/10010192336
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Employability of offshore service sector workers in the Philippines : opportunities for upward labour mobility or dead-end jobs?
Beerepoot, Niels; Hendriks, Mitch - In: Work, employment & society : a journal of the British … 27 (2013) 5, pp. 823-841
Persistent link: https://www.econbiz.de/10010210964
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The business service sector in India, Ireland and Poland : a comparative analysis
Mroczek, Arkadiusz - In: Comparative economic research : Central and Eastern Europe 22 (2019) 2, pp. 159-172
The fast growth of the service sector is one of the characteristic features of the contemporary economy. Amongst other CEE countries, Poland is one of the emerging locations for this sector. The aim of the paper is to examine and compare the business service sector in India, Ireland and Poland....
Persistent link: https://www.econbiz.de/10012024117
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Capability as a service : method and tool support for context-aware business services
Koç, Hasan; Sandkuhl, Kurt; Stirna, Janis; Kuhr, … - In: International journal of information systems in the … 10 (2018) 3, pp. 64-84
Persistent link: https://www.econbiz.de/10011886449
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Managing service quality in multiple outsourcing
Ye, Guangliang; Zhu, Xiaowei; Mukhopadhyay, Samar K. - In: International journal of electronic commerce : IJEC 18 (2013/14) 3, pp. 125-149
Persistent link: https://www.econbiz.de/10010360048
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Structural change and blurred sectoral boundaries : assessing the extent to which knowledge-intensive business services satisfy manufacturing final demand in Western countries
Ciriaci, Daria; Palma, Daniela - In: Economic systems research : journal of the … 28 (2016) 1, pp. 55-77
Persistent link: https://www.econbiz.de/10011525116