Antelo Suárez, Manuel; Bru Martínez, Lluís - In: SERIEs : Journal of the Spanish Economic Association 9 (2018) 2, pp. 189-214
We analyze the interaction between a monopolistic seller and a continuum of identical customers of a single product when some of them can form a buyer group and the seller can implement a key account management (KAM) program to deal with these customers, leaving those that purchase on an...