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TOTAL QUALITY MANAGEMENT ADOPT...
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Callcenter
Mauritius
26
Service quality
12
Dienstleistungsqualität
11
Customer satisfaction
10
Kundenzufriedenheit
9
International tourism
5
Internationaler Tourismus
5
Quality management
4
Qualitätsmanagement
4
Arbeitszufriedenheit
3
Call centre
3
Job satisfaction
3
Tourism industry
3
Tourismuswirtschaft
3
destination
3
tourism
3
Arbeitskräfte
2
Behavioral economics
2
Beziehungsmarketing
2
Brand image
2
Civil service
2
Consumer behaviour
2
Customer service
2
Designation of origin
2
Destination management
2
Destinationsmanagement
2
Ecotourism
2
Gastronomie
2
Herkunftsbezeichnung
2
Hospital
2
Hotel industry
2
Hotellerie
2
Impact assessment
2
Insel
2
Island
2
Konsumentenverhalten
2
Krankenhaus
2
Kundenservice
2
Markenimage
2
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English
3
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Naidoo, Perunjodi
3
Ramseook-Munhurrun, Prabha
3
Lukea-Bhiwajee, Soolaksha D.
1
Lukea-Bhiwajee, Soolakshna D.
1
Lukea-Bhiwajee, Soolakshna Desai
1
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Global journal of business management : GJBM
1
Global journal of business research : GJBR
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
3
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1
Front-line employees' satisfaction in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business management : GJBM
2
(
2008
)
2
,
pp. 91-101
Persistent link: https://www.econbiz.de/10003834940
Saved in:
2
Measuring service quality: perceptions of employees
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business research : GJBR
4
(
2010
)
1
,
pp. 47-58
Persistent link: https://www.econbiz.de/10003955431
Saved in:
3
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
5
,
pp. 541-557
Persistent link: https://www.econbiz.de/10009525069
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