Managing in the public sector can be characterized as “managing on the edges”, between politics and administration and between administration and operations, as well as between external pressures and internal processes. Interestingly, this seems to come out most sharply, not in the upper...

There is a great deal of practice, discussion, and writing about strategy, but little investigation of the processes by which strategies actually form in organizations. This book shares the results of Henry Mintzberg's investigation into this, conducted over several decades, using case studies...