The Invisible Empire provides the first overview of Canadian telecommunications, from the laying of the first telegraph line between Toronto and Hamilton in 1846 to the separation between Nortel - then known as Northern Electric - and the American Bell System in 1956.

To cut costs and maximize profits, hospitals in the United States and many other countries are outsourcing such tasks as cleaning and food preparation to private contractors. In Cleaning Up, the first book to examine this transformation in the healthcare industry, Dan Zuberi looks at the...