Purpose – The purpose of this paper is to exemplify the evolving applications of balanced scorecard and strategy map in the healthcare sector. This paper seeks to describe a number of innovative approaches adopted by healthcare organizations and health systems in their implementation of Kaplan...

Purpose – The purpose of this paper is to present recommendations for future growth and continued success of wine and culinary tourism in the Niagara region. Design/methodology/approach – Through industry interviews with practitioners, researchers and stakeholders the recommendations of this...

Purpose – The aim of this paper is to illustrate and discuss how healthcare organisations can act as institutional entrepreneurs in a context of change. Design/methodology/approach – The authors conducted an in-depth longitudinal case study (2005-2008) of a healthcare organisation in the...

Purpose – The main aim of this paper is to investigate the way middle managers picture their career success and the business strategy of their firm with the following key question in mind: “Is there a relationship between the two?”. Design/methodology/approach – This research is based on...

Purpose – The purpose of this paper is to explore how small firms in the tattooing industry actively shape institutional expectations of value for consumers in a changing industry. Design/methodology/approach – The paper draws upon interviews with key actors in the firms under study to...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – The main purpose of this study is to identify features and trends shaping the business models currently prevailing in the Canadian biopharma industry, by disaggregating the business model analysis into four key areas: value creation, investment strategy, business strategy, success...

Purpose – The purpose of this paper is to investigate whether the adoption of information technology is associated with human resource management and organizational restructuring. Design/methodology/approach – SMEs in Nova Scotia were visited and complete data from 130 firms were obtained....

This paper uses highly detailed, quarterly data for five major industrialized economies to estimate the impact of macroeconomic fluctuations on import protection policies over 1988:Q1 - 2010:Q4. First, estimates on a pre-Great Recession sample of data provide evidence of two key relationships....