Kerstens, Kristiaan; Hachem, Bouye Ahmed Moulaye; … - IÉSEG School of Management, Université Catholique de Lille - 2008
Quite a few studies have considered efficiency at the bank branch level by comparing mostly a single branch network, while an abundance of studies have focused on comparing banking institutions. However, to the best of our knowledge no study has ever assessed performance at the level of the...