Examines how a systemic model of managing career development was developed to improve a messy problem at Nationwide Building Society. The approach adopted was to apply soft systems methodology. Presents the model and then examines actions to improve the situations.

Examines the use of Soft Systems Methodology (SSM) in the analysis and improvement of a “messy” HRM problem in Nationwide Building Society (NBS). Describes SSM in outline and relates it to a case study application of the methodology in the area of career management and career counselling. At...

Purpose – This paper aims to focus on a career perspective to investigate the association between employee experience of job insecurity and work‐related behaviors, specifically discretionary extra‐role and impression management behaviors. A second purpose is to analyze the interaction...