Hulthén, Hana; Näslund, Dag; Norrman, Andreas - In: International Journal of Physical Distribution & … 46 (2016) 9, pp. 809-835
Purpose The purpose of this paper is to develop a framework for measuring the S&OP process performance. Design/methodology/approach The method used is a multiple case study of five companies from different industries based on data from 12 structured interviews. Findings The main result is a...