Boudali, Olga; Economou, Antonis - In: European Journal of Operational Research 218 (2012) 3, pp. 708-715
We consider a Markovian queue subject to Poisson generated catastrophes. Whenever a catastrophe occurs, all customers are forced to abandon the system, the server is rendered inoperative and an exponential repair time is set on. We assume that the arriving customers decide whether to join the...