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Toward a service-innovation ecosystem of enterprises in China
Wang, Lei; Zeng, Jianqiu; Strohmaier, David; Salam, Shafaq - In: Human systems management : HSM 38 (2019) 3, pp. 279-295
Persistent link: https://www.econbiz.de/10012059424
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How much do green and digital service innovations matter for firm performance? : understanding the mediating role of product creativity
Wang, Mengmeng - In: International journal of technology management : IJTM 94 (2024) 1, pp. 31-55
Persistent link: https://www.econbiz.de/10015062560
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Managing service innovations at online travel agencies: evidence from China
Mu, Yu; Bossink, Bart; Vinig, Tsvi; You, Suchuan - In: Journal of Hospitality and Tourism Technology 12 (2021) 3, pp. 533-547
Purpose Research on service innovation management of online travel agencies (OTAs) remains relatively scarce. This … service innovation. Based on theoretical synthesis and empirical analysis, the NSD framework is adapted, restructured and … refined for service innovation management at OTAs. Findings The proposed framework contains three facets and associated …
Persistent link: https://www.econbiz.de/10014874242
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New service development using GAP-based QFD : a mobile telecommunication case
Li, Jing-hua; Xu, Lei; Wu, Xiu-lan - In: International journal of services technology and management 12 (2009) 2, pp. 146-174
Persistent link: https://www.econbiz.de/10003855487
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Conflict by design and why institutions matter in service design : a case of a German creative agency in China
Struwe, Sascha; Slepniov, Dmitrij - In: Journal of business research : JBR 130 (2021), pp. 124-136
Persistent link: https://www.econbiz.de/10012544827
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Industrial service design in China
Gao, Bo; Tempesta, Gabriele - In: An introduction to industrial service design, (pp. 53-60). 2017
Persistent link: https://www.econbiz.de/10011582208
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New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus; Orebäck, Malin - In: An introduction to industrial service design, (pp. 63-68). 2017
Persistent link: https://www.econbiz.de/10011582209
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Increasing citizen access and local government responsiveness in Yichang, China
Mingus, Matthew S.; Zhu, Jing - In: International public management journal 21 (2018) 3, pp. 369-391
Persistent link: https://www.econbiz.de/10011919406
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China's Golden Key Service philosophy
Bin, Zhang; Wei, Wang - 2018
Persistent link: https://www.econbiz.de/10011874510
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Young change makers : the rise of Hong Kong Airlines
Tong, Zelin - 2017
Persistent link: https://www.econbiz.de/10012040224