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The resurgence of business process re-engineering in public sector transformation efforts : exploring the systemic challenges and unintended consequences
Weerakkody, Vishanth; Janssen, Marijn; El-Haddadeh, Ramzi - In: Information systems and e-business management : ISeB 19 (2021) 3, pp. 993-1014
Persistent link: https://www.econbiz.de/10012703194