This e-book carries contributions which address the issue of public service reform under Labour. The published papers cover both a broad variety of human resource topics and range of separate public services. Topics covered include the impact of performance indicators on HRM practices in the...

Purpose – The underpinning assumption in the adoption of 360° feedback is that it heightens an individual's self‐awareness by highlighting differences between how participants see themselves and how others see them. This statement implies that awareness motivates development and improves...