The recent trend of a surge in demand for cloud services has posed a challenging capacity expansion problem for the cloud providers: while the growths of demand for different capacity attributes (e.g., CPU and RAM) are time-varying and disproportionate, replenishments of these attributes are...

Cloud computing has been recognized as a critical driver of Information-Technology (IT) enabled innovations. In this paper, we review recent cloud computing research from an Operations Management (OM) perspective, by focusing on major operations challenges faced by a cloud provider in three...