Willcocks, Leslie P. (ed.); Lacity, Mary C. (ed.); … - 2017
vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized … capture and creation; Shaila M Miranda, C. Bruce Kavan -- Part II. From Outsourcing to Offshoring and Business Process … Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking …