Purpose – The purpose of this two part paper is to outline a new way of utilizing coaching to drive wide scale organizational change. Design/methodology/approach – The authors illustrate the various benefits to using internal coaches, flesh out the cost benefits, and highlight a range of...

Purpose – The purpose of this two‐part paper is to outline a new way of utilising coaching to drive wide scale organisational change. Design/methodology/approach – The various benefits to using internal coaches are illustrated by fleshing out the cost benefits, and highlighting a range of...