Purpose – Firms within industrial clusters are subject to challenges such as globalization, limited resources, volatility of international markets and financial instabilities. 4th party logistics (4PL) service providers are supporting individual firms to overcome such challenges by using...

Purpose – Successful implementation of supply chain collaboration (SCC) by Wal‐Mart has encouraged many manufacturing companies, such as Procter & Gamble, Hewlett‐Packard Co, and West Marine Products Inc., to initiate collaboration. Subsequently, collaboration between suppliers and...