Mahmuda, S.; Sigler, T.; Knight, E.; Corcoran, J. - In: Business Research 13 (2020) 2, pp. 663-684
The rise of the sharing economy has had transformative impacts on extant service delivery models, with wide ranging implications for existing firms, regulators, and the workforce at large. This paper draws upon firm-level data to better understand how new forms of service delivery have...