This article reports the process of building a fuzzy set scale in order to value workers participation and their learning through a technical improvement project in metallurgical plants. The process starts with a practical question which stems from workers: "How can we value our own...

This article reports the process of building a fuzzy set scale in order to value workers participation and their learning through a technical improvement project in metallurgical plants. The process starts with a practical question which stems from workers: "How can we value our own...