Polo Redondo, Yolanda; Cambra Fierro, Jesús J. - In: Journal of Product & Brand Management 14 (2005) 7, pp. 424-437
responses from individuals who are directly in contact with the firm's suppliers, and who negotiate the purchasing agreements …. Findings – The findings show that, although communication, trust and satisfaction are always important as evaluated elements … significant. In this way, the more relevant the input is, more important are communication, trust and satisfaction, and the less …