Dwiedienawati, Diena; Tjahjana, David; Faisal, M.; … - In: Cogent Business & Management 8 (2021) 1, pp. 1-22
COVID-19 pandemic is a newness to various aspect of life, including business sector. In this high uncertainty, business still need to deliver effective crisis management in order to safeguard organization reputation. Literature state that there are three important elements in crisis management...
